Privacy statement

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The City of Hoorn and the Westfries Museum consider it important to handle your data with care. In this privacy statement we explain how we do this.

What personal data do we use?

The data we need may vary per service or product. We only use data that are really necessary, for example:

  • name
  • address
  • phone number
  • email address

When do we use your data?

We only use your data if it is necessary, for example to purchase an admission ticket or if you contact us with a question. We may also ask your permission to use your data. For example, for a newsletter. You can always withdraw your permission.

How do we handle your data?

We store your data in secure systems. Only employees who need your data to do their job, can access these systems. Our employees must keep your data confidential. We will not keep your data longer than necessary. In this regard, we adhere to the statutory retention periods.

Do we share your data with third parties?

We may share your data with other organisations. We do this if:

  • organisations carry out an assignment for us.
  • we work together with organisations, for example at events.
  • we are obliged to do so, for example in the case of a criminal investigation.

We enter into an agreement with these organisations about the use and security of your data.

Your personal data and rights

Do you want to know which data we have on you? Or would you like to change or delete your data, if incorrect? You can submit a request to see your data. You can do so by sending a request to info@wfm.nl.

In case you are unhappy about the data we have collected from you, the way these was collected or how we handle your data? Please be sure to let us know by email or telephone +31 (0)229 280028). We will be happy to discuss it with you. If you don’t want to discuss it in person, you can also file a complaint with us.

Monitoring your data

The City of Hoorn has a ‘data protection officer’. If you have any questions or complaints about how the Westfries Museum is handling your data, you can contact this officer via the contact form or by calling +31 (0)229 25 22 00.

The Autoriteit Persoonsgegevens is the national supervisory authority. You can also contact them if you have a complaint about the way the Westfries Museum is handling your data.

Legal obligations

When using your data, all employees of the City of Hoorn (including the Westfries Museum) comply with the Personal Data Protection Act (Wbp). As of May 25, 2018, the European General Data Protection Regulation applies. More data about this legislation can be found on the website of the Autoriteit Persoonsgegevens.

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